Wholesale FAQ

Before you enquire

Clear answers
for your next order.

Find the information that helps define your sourcing brief, from customization and samples to packing and delivery. Final terms are confirmed with your quotation and order.

Modern dining furniture selection for a wholesale sourcing guide

Products & customization

What furniture does RENOJU focus on?

Our collection centers on modern dining chairs and dining tables with metal-frame construction. Browse the two product collections for model references, then confirm dimensions, materials and packing details for the specific configuration you want to order.

Can you work from our drawings or samples?

Yes. We can review OEM and ODM requests based on drawings, reference images or physical samples. Share dimensions, materials and intended use so the team can assess construction details and agree on a sample plan before production.

Which details can be customized?

Depending on the model, we can discuss dimensions, upholstery, colors, metal finishes and packaging. Available options and any changes to construction must be reviewed together, then recorded in the agreed sample and order specification.

Can packaging carry our brand?

Neutral packaging or customer logo labels can be discussed for your order. Send artwork, label placement and carton requirements with your inquiry. Packing materials, protective details and any additional costs are confirmed before the order is finalized.

Quotations & orders

What should I include in a quotation request?

Please send model numbers or drawings, dimensions with units, material and finish preferences, and quantities per model. Include your delivery destination, required timing, company name and email so we can review the request and prepare a relevant quotation.

What is the minimum order quantity?

Minimum quantities depend on the model and configuration. Tell us which items you are considering and the quantity needed for each. The team will confirm the applicable order requirements together with the quotation; there is no single MOQ shown for all products.

Can I mix models in one order?

Mixed-model orders can be discussed. Provide a list of models and quantities so we can review the production plan, packing arrangement and shipment requirements. The final combination and any model-specific minimum quantities are confirmed with your order.

How can I request a catalogue?

Contact us to request the current electronic catalogue. Let us know whether you are sourcing dining chairs, dining tables or a coordinated range. Include your market and preferred style so we can help you identify relevant models for comparison.

Samples & production

How long do samples usually take?

Our reference timing is generally 7–15 days, depending on the design, materials and complexity. Custom details may affect preparation. Please confirm the sample specification and current schedule with the team before arranging a launch, inspection or shipment.

What is the typical production lead time?

Bulk production is generally estimated at 15–30 days, subject to the order, material availability and production season. This is a planning reference, not a fixed promise. Your order confirmation should state the agreed schedule and any conditions that affect it.

Are any models available from stock?

Some commonly used models may be available from stock. Availability changes, so please send the model reference and quantity you need. We will confirm current stock, configuration and dispatch arrangements before you make purchasing or shipping plans.

How are quality requirements agreed?

Agree on the materials, finish, dimensions and packing specification before production. An approved sample can provide a shared reference. Discuss inspection points and pre-shipment checks with the team so the requirements for your specific order are clearly documented.

Shipping & support

Which shipping terms and transport options can be discussed?

EXW, FOB, CIF and DDP arrangements can be reviewed according to the destination and order. Shenzhen is our main shipping port. Sea freight, air freight or express may be considered; the quotation should specify the agreed scope and transport arrangement.

Can we visit the factory?

Factory visits are welcome by appointment. Contact us in advance with your preferred date, company details and the products or processes you would like to discuss. We will confirm availability, the meeting point and practical visit arrangements before you travel.

What should I do if there is an issue after delivery?

Contact the team with the order reference, affected quantity and clear photos or video. Keep relevant packing and delivery records. We will review the issue against the agreed order requirements and discuss the appropriate next steps and available support.

Do you work with distributors and long-term partners?

Yes. We welcome conversations with importers, distributors and wholesale buyers. Share your market, product focus and purchasing plan so we can discuss a suitable range and cooperation approach. Any territory arrangements or commercial terms require a separate agreement.

Work with RENOJU

Have a question about a specific model?

Send the model reference, quantity and the details you would like to confirm. Our team can review the request with you.